Should you make an error when ordering online, Lost Tide Spirit Co will refund your item up to 30 days from the date of purchase. The returned item must be unopened and in its original condition. Please email us at keira@losttidespiritco.com.au

You are responsible for the additional postage charges.

When your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then we will process your refund back on the card you paid with. Refund may take up to 4 business days.